US AGAPE CONSULTING
Privacy Policy
A legal disclaimer
US Agape Consulting Services INC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information—including communication via text messaging (SMS/MMS) under A2P 10DLC (Application-to-Person) guidelines and CTIA recommendations.
Privacy Policy - Information We Collect
We may collect the following types of information through our website, services, and text messaging platforms:
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Personal Information: Name, phone number, email address, date of birth, and address.
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Communication Data: Your preferences, opt-ins, replies, and interactions with our messages.
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Usage Data: Device information, browser type, IP address, and time zone for analytics and security.
Text Messaging (A2P 10DLC Compliance)
By opting in to receive SMS or MMS communications from us, you agree to receive non-promotional and/or promotional messages related to our services, including appointment reminders, policy updates, plan eligibility, or offers.
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Opt-In: We will only send messages to users who have explicitly opted in, either via website form, keyword, or verbal/written consent.
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Message Frequency: Varies based on interaction, typically 2–6 messages per month unless otherwise agreed.
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Message Content: May include personalized info based on services you request (e.g., insurance quotes, Medicare eligibility, application reminders).
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Opt-Out: You may opt out at any time by replying STOP to any message. You may also reply HELP for customer service information.
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Carrier Disclaimers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How We Protect Your Data
We implement administrative, technical, and physical safeguards to protect your information in compliance with:
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HIPAA (for health-related data)
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SOC 2 Type II security frameworks
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GDPR (for applicable international clients)
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Encrypted storage, access controls, and secure communications protocol
How We Use Your Information
We may use your information to:
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Provide services you’ve requested or agreed to
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Send you appointment updates, benefit reminders, and plan notifications
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Improve our customer experience, training, and compliance
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Ensure data is managed securely and with your consent
We never sell your information to third parties. We may share it only with trusted partners under strict confidentiality agreements necessary to deliver services you’ve requested.
Your Rights
Depending on your location and applicable regulations, you may have the right to:
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Access, correct, or delete your data
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Withdraw consent at any time
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File a complaint with a regulatory authority
To exercise these rights, please contact us at [info@usagapeconsulting.com].
Contact Us
If you have questions about this Privacy Policy or would like to manage your text messaging preferences, please contact:
US Agape Consulting Services INC
📍 26016 Hillside Ave, Floral Park NY, 11004
📞 +1 (516) 778-9397